Statement
of Ethics
- Respect
and Value for the Community: We
are committed to fostering collaboration and a respectful relationship with our communities and our
society. We strive to
contribute to the social, economic, and cultural well being of local
communities by providing infrastructure support to cultural and community
development organizations. We
encourage both employees and members of society to participate in projects
and initiatives to strengthen those communities.
- Respect
and Value of Our Clients: We strive
to exceed our Client's expectations and are committed to achieving
excellence. We respect our customers and believe in open and honest
communication. We will uphold the interests and values
of our Client and respect Client confidentiality. We will respect and utilize the
authority and knowledge of our Clients and establish realistic
expectations of the benefits and results of our services. We
will maintain a diverse range of Clientele and we will not base selection
on money, but more on the needs of the organization and the benefits of
that organization to our community.
- Relationships with Fellow Employees: We seek to provide a work environment that will
recruit, develop, and retain outstanding people. We promote fairness. We hire and pay based on merit and
experience. Management is responsible
for overseeing the development of employees and helping them reach their
full potential. Each employee is
responsible for creating a climate of trust and respect within the
organization. We are intolerant of discrimination and harassment. Diversity
in the workplace is both a virtue and strength. TWTGroup LLC will hire and
maintain a diverse workforce.
- Integrity,
Competence, Objectivity
A.Integrity
- We will not
knowingly participate in, assist or ignore violations by a Client of relevant
laws, regulations and professional codes
- Not misrepresent our
credentials, our qualifications to perform services or any other information
provided to Clients
- Comply with all
relevant laws, regulations and professional codes
- Determine our
fiduciary duty of care to each Client and comply fully with that duty
- Charge Clients
fair and reasonable fees that are agreed upon in writing before work begins,
and inform the Client at once if any additional financial benefit is realized
in the course of the assignment
- Hold all employees
and associates accountable to comply with this Code
- Maintain Client
record confidentiality and use proprietary Client information only with Client
permission
- Will not allow
conflicts of interest providing a competitive advantage to one Client through
the use of confidential information from another Client, and immediately
declare any conflict of interest to Client
- Inform Clients of
our professional obligation to comply with this Code of Ethics
B.Competence
- We will constantly
seek to keep informed of all relevant laws, regulations and professional codes
- Keep informed of
all relevant professional knowledge relating to our consulting practice
- Take on only those
assignments in which we have the necessary knowledge and skills to perform
competently
- Inform the Client
when we discover we do not have the necessary knowledge and/or skills to
perform competently on an assignment, and assist the Client in finding the
services of a professional who has the necessary knowledge and skills
- Base all
proposals, recommendations, and advice to Clients on the thorough and diligent
research and analysis expected of a professional consultant serving the best
interests of the Client
- Constantly seek to
understand the circumstances and needs of our Clients so that we may best meet
their needs
C.Objectivity
- We will seek to
avoid any circumstance that may keep us from acting objectively and
independently in the best interests of our Client
- Disclose to
Clients all information that will enable Clients to determine when
recommendations and advice are based on fact and when on opinion, and generally
to enable Clients to understand the underlying rationales
- Agree with the
Client in advance on the basis for professional charges
- Develop realistic
and practical solutions to Client problems
- Immediately
acknowledge any influences on our objectivity to our Clients and will offer to
withdraw from a consulting engagement when our objectivity or integrity may be
impaired.
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